Prof. O’Connell is an IT professional with 30 years of IT experience. He is an IT practitioner specializes in innovative techniques and leading practices to deliver operational excellence and continuous improvement. His main areas of expertise: ERP, Asset Management, Technical Support and IT Sourcing, IT availability, vendor management, negotiation and contractual terms, supply chain, and cost reductions, Cloud practice user-group, web analytics, IT hardware and software procurement and installation, source selection, maintenance renewals, supplier performance management, RFPs, statements of work, safety, PCI, security, SOX, Labor Unions, offshoring, and all kinds of other compliance requirements. He has significant experience with government FAR process. Prof. O’Connell has been teaching IT and computer courses in postsecondary institutions since 2004.